SANS SMART SUPPORT CRM

SANS SMART SUPPORT CRM

 

Do you know what is the biggest issue faced by product companies? It is not sales, marketing or innovation, It is how you give support to your customers. Many companies have failed miserably not because of their product, but because of their bad service or support. The reason is companies have only very limited Support Crew and they can't handle all issues themselves.

SANS SMART SUPPORT gives you the solution for all your support concerns. Our intelligent Support system allows customers to solve their product issues themselves and get a credit for it, Incase customer is not able to resolve his problem, then the manual support can be requested. The support team needs to work only on those few issues that couldn't be solved by our inteligent system. We can assure you that 70% of your support request will be answered by our intelligent support system . Our system will track manual resolution provided for an issue and will automatically help the next customer with the same issue. Isn't it awesome? Well the software also maintains automated loyality points for customers based on how he behaved and customer gets loyality benefits from the company. Contact us immediately to know more on our Intelligent Support System